SAPIEN SupportCustomer Service and Support for SAPIEN Products and Scripting questions.
Customer Service Forums
Use these forums to ask about non-product related topics (login issues, product registrations, web site questions, etc.) or for support/questions on any of our trial software or for answers to your pre-sales questions.
Product Support Forums
This is the place to go for all of your purchased SAPIEN product support needs. Whether it's for PrimalScript, PowerShell Studio, PrimalSQL, PrimalXML or VersionRecall, this is the place for answers.
This support provides access to our support ticketing system, a guaranteed response time within 24 hours, and personalized attention until the issue has been resolved. Premium Support covers product support questions only. For scripting or programming support please go to our Scripting Support forums.
Scripting Support Forums
Our Windows Scripting Forums contains our famously-friendly forums, where thousands of Windows administrators have found the answers they need, and helped provide answers for their colleagues and peers.
If a support tech has asked you to upload a file, this is where you do it!
PowerShell 7 Runtimes
Download PowerShell 7 runtime installers for SAPIEN PowerShell Studio and PrimalScript packaged executable files.
Request, discuss and vote on the features you'd like to see in our products!
SAPIEN Information Center
A repository of material about SAPIEN Technologies' Products, PowerShell in general and things you never knew you needed to know.
SAPIEN YouTube Videos
Our videos include many how-to's by June Blender plus the full Windows PowerShell Video Set with Don Jones.
Frequently Asked Questions (FAQ)
Have a question about your account, subscription, license key or something else? Most likely it's answered here.
End-User License Agreement (EULA)
Have questions about our EULA, or need to read it again? This is the spot!
SAPIEN Online Store Customer Service
Have questions about our online store? Use this link to contact our store support.
Contact Store Support
Can't find what you're looking for?
For a full list of our support forums, click here.
For sales help, email us at firstname.lastname@example.org
Website problems? Contact email@example.com
Other issue? Try firstname.lastname@example.org or use one of the options listed here.