{"id":9568,"date":"2015-07-29T15:28:13","date_gmt":"2015-07-29T22:28:13","guid":{"rendered":"https:\/\/www.sapien.com\/blog\/?p=9568"},"modified":"2015-07-29T15:30:17","modified_gmt":"2015-07-29T22:30:17","slug":"software-activation-issues","status":"publish","type":"post","link":"https:\/\/dev.sapien.com\/blog\/2015\/07\/29\/software-activation-issues\/","title":{"rendered":"Software Activation Issues?"},"content":{"rendered":"<p>We have recently discovered an issue with our software activation system.<\/p>\n<p>If your username or password contains asterisks (*) and apostrophes (&#8216;), your activation might fail with the following error:<\/p>\n<p><a href=\"https:\/\/www.sapien.com\/blog\/wp-content\/uploads\/2015\/07\/activationerror.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9569\" src=\"https:\/\/www.sapien.com\/blog\/wp-content\/uploads\/2015\/07\/activationerror.png\" alt=\"activationerror\" width=\"300\" height=\"115\" \/><\/a><\/p>\n<p>We are working to remedy this situation. In the meantime, please take a moment to check your SAPIEN account username (ID) and password for asterisks and apostrophes.<\/p>\n<p>To edit your username or password, go to your <a href=\"https:\/\/www.sapien.com\/account\/info\">account info page<\/a> (<a href=\"https:\/\/www.sapien.com\/account\/info\">https:\/\/www.sapien.com\/account\/info<\/a>).<\/p>\n<p>If you do NOT have an asterisk and\/or apostrophe in your username and\/or password and you get this error, please contact us at <a href=\"mailto:sales@sapien.com\">sales@sapien.com<\/a> or post your issue in <a href=\"https:\/\/www.sapien.com\/forums\/\">our support forums<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have recently discovered an issue with our software activation system. If your username or password contains asterisks (*) and apostrophes (&#8216;), your activation might fail with the following error: We are working to remedy this situation. In the meantime, please take a moment to check your SAPIEN account username (ID) and password for asterisks [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2,703,325],"tags":[],"class_list":["post-9568","post","type-post","status-publish","format-standard","hentry","category-general","category-powershell-studio","category-primalsql"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"We have recently discovered an issue with our software activation system. 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